Frequently Asked Questions
Everything you need to know about shopping at Frankie's on the Park.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your new outfit sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and personalized goods are final sale.
Do you offer international shipping?
Currently, we only ship within the United States. We are looking into expanding our shipping zones in the near future.
How do I know which size to order?
Each product page includes a specific size guide. Since we carry various designers, we recommend checking the individual brand measurements or contacting our style experts for advice.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. Please contact our customer service team within one hour of placing your order if you need to make modifications.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay installments for a flexible checkout experience.